Bookings and Payment
How do I apply to be a stallholder at the Old Bus Depot?
We’re always looking for new stallholders. All applications need to be submitted through our Website.
How do I book in?
Once you’ve been approved to be a stallholder, you’re able to book in online through our website under the “Info for Stallholders” tab where there’s no credit card surcharge. Alternatively, you can book in via phone (02 6295-3331) from 10am-3pm on Tuesdays, Wednesday and Thursdays with 1% credit card surcharge. Please book in only for the market theme day(s) that you’ve been approved for as noted in your approval email.
When is the best time to book in and pay?
You can make your booking anytime. We encourage all our stallholders to book in as early as possible. This allows for the possibility to be used in promotional material and allows us the time to draft an optimal floor plan.
When is the deadline for bookings and payments?
As per our terms and conditions, we strongly encourage all stallholders to book in and make a payment before COB Wednesdays. This aids us in organising an effective floor plan. Online bookings for the immediate Sunday closes Thursday at noon. Late payment fees may apply after this time or the market date.
Do you accept Debit Transfers?
Only payments over the phone and online are accepted Tuesday to Thursday, as always you can pay in the office after 2pm on Sundays .
How do I cancel my booking?
For booking cancellations, please email info@obdm.com.au or text 0481 170 847. Alternatively, you can call the office from 9am to 4pm Tuesdays to Thursdays. Please inform us of your cancellation before Friday midnight for that coming Sunday as penalties may apply.
What if I need to cancel my booking due to illness or related matters?
If you’re cancelling due to an illness, please email a doctor’s note to info@obdm.com.au. This would allow you to avoid a deduction in your annual cancellation allowance or lose of booking fee.
Can I get a refund if I cancel my booking?
Provided your cancellation is made before COB Thursday for the Sunday of which you are booked, we can credit your profile for the amount you have paid for that booking, and you can use this towards your next booking.
How is my information kept?
On your digital stallholder market profile, the Old Bus Depot Markets strives to be a paperless office. All information is digitally kept. You are more than welcome to access any digital information we have stored, in the market office in-between 2pm and 4pm on a Sunday the market is open.
Market Requirements
What needs to be included in my public liability insurance?
We require your public liability insurance to cover at least for $20 million each for public liability and product liability. We can also provide a single-day coverage for $15 per day.
Do I need a food licence?
Yes. All food stallholders must have their own ACT food licence before operation in the market.
Market Guidelines
When will I know my stall allocation?
You can find out your final stall allocation on the morning of the Market day from 7am.
How early can I arrive at the Markets?
The Market opens for setup from 7am on Sundays. Feel free to approach our Sunday Manager who will be more than happy to assist you with your stall.
Where should I park?
The best place to park is at the back of the building off printers way.
What’s the stall size?
Single stalls come in approximately 3×3 metre spaces. Should you need more space, you can book another stall or call the office and we can go over your requirements with you.
Can I request a corner space?
You can book a corner allocation as an extra, which are subject to availability and do have an associated cost.
Can I request for power?
If required, we can provide you with power at the market. Although this is available at limited stall allocations and subject to availability as well as an extra cost.
Do I need to bring my own table and table cloths?
We highly recommend bring your own tables. Alternatively, you can rent them from us for $10 per table.
Am I able to use a trolley?
You can rent a trolley for $2 from the market manager at the office.
Can I bring a gazebo or a tent?
If needed, especially if you’re situated outdoors. Indoors on the upper level you are more than welcome to use a gazebo frame without a roof or walls, as this disrupts the aesthetic of the market.
We do not allow any gazebo frames or otherwise on the lower hall.
What time do I pack up?
Our Markets are open from 9:30am – 2:30pm on Sundays. We strongly encourage our stallholders to pack up no sooner than 2:30pm to ensure all visitors receive a quality experience, and all stallholders make the most of their business opportunity.
New products and market dates
Can I introduce products other than what was agreed upon?
If you would like to add to your current product range, please email info@obdm.com.au. Afterwards, we’ll discuss your new product and the theme day it will be suitable for.
Can I apply for more market dates?
If you believe that your stall and products would be well-suited for another Sunday, please email info@obdm.com.au and we will be happy to discuss this with you.